০১। 14.4 modem should transmit _____ bits per second
ক) 14,400-15,000
খ) 140-150
গ) 1400-1500
ঘ) 140,000-150,000
ঙ) None of the above
০২। A 25-pin female connector on the back of your computer will typically be:
ক) Serial port 1
খ) A parallel port
গ) Docking
ঘ) COM2 port
ঙ) None of the above
০৩। A 2xx POST error code indicates a problem with:
ক) RAM or ROM
খ) hard drive
গ) system board
ঘ) second adapter card
ঙ) CMOS battery
০৪। A 6xx indicates a problem with the:
ক) floppy drive
খ) hard drive
গ) keyboard
ঘ) CD ROM
ঙ) All of the above
০৫। A brownout is defined as:
ক) a slightly elevated voltage lasting from seconds to minutes or more
খ) a slightly decreased voltage lasting from seconds to minutes or more
গ) complete power out lasting a few minutes
ঘ) alternating power out, power on lasting a few minutes
ঙ) has nothing to do with electricity
০৬। A capacitor is measured in which of the following units?
ক) Volts
খ) Ohms
গ) Farads
ঘ) Resistance
ঙ) None of the above
০৭। A COM port is a _____ port.
ক) parallel
খ) serial
গ) static
ঘ) multi
ঙ) SCSI
০৮। A customer attached an external drive to his notebook computer but the computer is not recognizing it. What should be considered?
ক) The cables are attached firmly
খ) The external drive has been pre¬loaded with the appropriate software
গ) The external drive was attached before the computer was on
ঘ) The external drive is turned on
ঙ) All of the above
০৯। A customer calls and says her computer won‘t boot, she can hear noises and can see lights on the box, but nothing comes up on the screen, what should you take to the site to fix the problem?
ক) hard drive
খ) video card
গ) power cable
ঘ) power supply
ঙ) None of the above
১০। A customer has just installed a new cd-rw. the system was working fine before the installation, but now the cdrom does not work, what should you suggest that the customer do?
ক) flash or upgrade the BIOS
খ) check the CONFIG.SYS
গ) add cdrw in the device manager
ঘ) check the jumper setting on the cd-rw
ঙ) None of the above
১১। A dialog box with a bomb appears oh a Macintosh screen. What type of problem has occurred?
ক) A RAM problem
খ) A software problem
গ) A ROM problem
ঘ) An ADB problem
ঙ) None of the above
১২। A dialog box with a bomb appears on a Macintosh screen. What type of problem has occurred?
ক) A RAM problem
খ) A software problem
গ) A ROM problem
ঘ) An ADB problem
ঙ) None of the above
১৩। A hard disk is divided into tracks which are further subdivided into:
ক) clusters
খ) sectors
গ) vectors
ঘ) heads
ঙ) None of the above
১৪। A human cannot feel a static discharge as high as _____ volts.
ক) 200
খ) 2000
গ) 10000
ঘ) 50000
ঙ) 50
১৫। A keyboard locks up intermittently even when replaced with a new keyboard. What is the LEAST likely cause of the problem?
ক) A second bad keyboard
খ) The keyboard controller chip
গ) The keyboard connector
ঘ) The motherboard
ঙ) None of the above
১৬। A laser printer generates a totally black page, what is the cause?
ক) malfunctioning imaging laser
খ) low level in the toner cartridge
গ) no power to transfer corona
ঘ) no power to the primary corona
ঙ) None of the above
১৭। A modem could be attached to which port?
ক) Parallel port
খ) ASYNC port
গ) Keyboard connector
ঘ) Video port
ঙ) None of the above
১৮। A numeric error code check: A 17xx indicates a problem with:
ক) CMOS
খ) ROM BIOS
গ) DMA controller
ঘ) hard drive or controller
ঙ) power supply
১৯। A parity error usually indicates a problem with: